Frequently Asked Questions
Everything you need to know about your Laredo purchase
How do I determine my correct boot size?
Laredo boots generally run true to size. We recommend ordering the same size you wear in dress shoes. If you are between sizes, we suggest sizing up by a half size and wearing thicker boot socks for a snug fit.
What is your return policy for western footwear?
We offer a 30-day return window for all unworn boots in their original packaging. Please ensure you try your boots on a carpeted surface to avoid scuffing the outsoles, as damaged soles are not eligible for a refund.
How long does shipping take within the United States?
Standard shipping typically takes 3 to 7 business days. We also offer expedited shipping options at checkout if you need your boots for a specific event or occasion.
Are Laredo boots made from genuine leather?
Yes, our boots are crafted using high-quality genuine leathers and premium synthetic materials designed for durability, comfort, and authentic western style.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. International shipping rates and customs duties are calculated at the time of checkout based on your location.
How should I care for my new leather boots?
To extend the life of your boots, we recommend cleaning them with a damp cloth to remove dirt and applying a high-quality leather conditioner every few months to prevent cracking.